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How To Guide
Before Ordering
Picture Frames - Measuring Guide
To make ordering as simple as possible we ask you for the image/picture size. Please use a measuring tape or ruler when measuring this an be as precise as possible..
Using a measuring tape or ruler, find the height and width of the picture you would like to frame. If you would like to put the picture straight into a frame then just input the exact size into our custom frame tool and we will manufacture a frame to that exact size.We always recommend the use of a picture mount when purchasing a picture frame. This gives a fantastic finish to your framed product and highlights the subject image. Please note that we will cut the picture mount 3mm smaller on each side so that it fits your image perfectly and so the image will not fall through the opening at any stage.
Picture Mounts - Measuring Guide
When you order a mount using our custom mount designer. There is two pieces of information required
1. Overall Frame Size 2. Image Size
1. The Overall Frame Size refers to the external measurements of the Picture Mount. Essentially, if you specify a overall frame size of 16" x 12" for your picture mount it will fit perfectly into a 16" x 12" frame you have purchased.
2. The exact measurement of your image/picture. Please note that your mount will be slightly smaller then your image size selected.This is because we subtract 3mm of all sides to ensure that your print/image will not fall through the opening and to ensure that it is tightly gripped.
Picture Mounts - Different types of picture mount boards guide
White Core Board (Acid Free)
Our White Core Mountboard range offer a clean, crisp, bevel cut. Each board is lignin-free, alkaline-sized, pH neutral and is calcium carbonate buffered to enhance its useful lifespan by minimising the effect of atmospheric pollutants.
All White Core Boards are 1400 Micron - 1.4mm.White Core Board (Acid Free)
Cream Core Board
Our Cream Core Mountboard range are made from virgin wood pulp, which has a characteristic Pale Ivory colour. Each board is pH neutral and meets the Fine Art Guilds approval for standard mount board.
Cream Core Board can discolour over long periods of time.
All Cream Core Boards are 1400 Micron - 1.4mm.
Conservation Board
Fine Art Trade Guild requirements for Conservation (level 2).
The core is made from alpha cellulose fibres, featuring a soft, natural, white colour that will remain white. Each board is alkaline-sized, acid-free and calcium carbonate buffered for enhanced durability and longevity. Being conservation quality, boards are lignin-free with no optical brighteners.
Picture Mounts - Should I Order A Double or Single Mount?
Single Mounts
If you choose to use one Mount, try using a neutral colour. We recommend Cotten White and Polar White for a single mount as they are our best sellers. Neutral tones will enhance any subject; but be sure to try some other colours using our customization software..
Double Mounts
If you decide to go for a double mount. We recommend that you use a light colour of the outer or second mount. The inner mount should then complement your image or frame. 
How To Order
Picture Frames - How To Order A Custom Sized Picture Frame?
To order a custom sized picture frame, move your cursor over picture frames and click on "Custom Picture Frame"
The custom picture frame tool will then open as shown below"
Dont forget to click apply sizes to load your customized picture frame.
Picture Frames - How To Order A Standard Sized Picture Frame?
To order a standard size picture frame you can enter your standard size in the custom picture frame tool and continue customization. Alternatively, you can purchase from our ready made frame section which has our most popular frames in all your standard sizes.
Picture Frames - How Do I Order A Multiframe?
Please ensure that you have read " How To Measure A Picture Frame For Size" before entering our Multiphoto Picture Frame Tool
After Ordering
How Do I Attach My Picture To The Mount?
1.Tape the back of the image leaving the adhesive facing the front
2. Position picture mount over image
3.Turn the picture mount around and ensure the tape is firmly attached to the picture mount by applying pressure with your fingers.
How Do I Fit An Item Into My Picture Frame?
Turn your picture frame around and you should see the MDF backing. This is held in place by flexipoints. These can be lifted or bent upward using a screwdriver. Once they have all been bent upwardds you should be able to take out the MDF backing board.
Turn your picture frame around and you should see the MDF backing. This is held in place by flexipoints. These can be lifted or bent upward using a screwdriver. Once they have all been bent upwardds you should be able to take out the MDF backing board.
