Important: Frame sizes are always given as the glass or backing board size (the internal opening where your artwork sits), not the external size of the frame. When we list a frame as 10 × 8 inch, we mean the opening is 10 × 8 inch.

Step 1 – Measure your image
Use a ruler or measuring tape and measure the width and height of the picture you want to frame. Be as precise as you can (to the nearest millimetre is ideal).

Step 2 – Choose your frame size
If you want to put the picture straight into the frame with no mount, choose a frame size that matches your image size (e.g. 10 × 8 inch image = 10 × 8 inch frame). We always recommend using a picture mount: it protects the image and gives a professional finish. If you use a mount, the frame must be larger than your image to allow for the mount border (e.g. an A4 image with a mount will need a larger frame).

Mount opening: We cut our mount windows 3 mm smaller on each side than the image size you give us. This ensures your image fits snugly and will not fall through the opening.

When ordering mounts from our website we need two measurements: frame size (the external size of the mount, which must match your frame) and image size (the exact size of your image). The difference between them is the border width (often around 2 inches or 50 mm all around, but you can choose more or less).

How we cut the opening: We cut the mount window slightly smaller than your image so it holds the image securely. For example: image 10 × 10 in → opening 9.75 × 9.75 in; image 200 × 200 mm → opening 190 × 190 mm. If you need an exact opening size, please note it on your order.

Contact us at info@strandframing.com if anything is unclear when selecting your size.

White Core Boards (Acid Free)
Our white core mountboard range gives a clean, crisp bevel cut. Each board is lignin-free, alkaline-sized, pH neutral and calcium carbonate buffered to extend its lifespan and minimise the effect of atmospheric pollutants. All white core boards are 1400 micron (1.4 mm) thick.

Cream Core Board
Our cream core boards are made from virgin wood pulp with a pale ivory colour. They are pH neutral and meet the Fine Art Guild's approval for standard mount board. Cream core can discolour over long periods; choose white core for maximum longevity.

White Lined Greyboard
A 1.4 mm thick board suitable as a plain backing for prints. It is our most economical backing option. This is not acid free – use for non-conservation work only.

Single mounts
One mount in a neutral colour works with almost any frame. We recommend Polar White – it works well with both white and off-white frames and lets the artwork stand out.

Double mounts
Two layers (e.g. a coloured liner with a white outer) give a premium, gallery-style finish. Very popular with artists and photographers.

Yes. Full frame samples are charged at list price and can be ordered via our custom picture frame tool. For other samples (e.g. mount board, finishes), please see our samples page or contact us.

We have a large range of standard-sized picture frames in all our profiles. If the size you need is not in our standard range, you can design a custom frame using our custom frame tool.

If it is your first time ordering or you are unsure about sizing, email info@strandframing.com and one of our team will help you.

Delivery costs and estimated times depend on the size of your order and destination. You can see the options and costs at checkout. For full details, see our Delivery Costs & Times page, or contact us for large or international orders.

Yes. We supply picture frames, mounts, and printing services to trade and retail customers. Use our Guide to Ordering Picture Frames (in the main menu) to find the right products, or contact us for bulk orders and trade enquiries.

We accept all major credit and debit cards (Visa, Mastercard, Maestro, American Express), Apple Pay, Google Pay, and Shop Pay. Payment is taken securely at checkout.

Turn the frame face down. The MDF backing is held in place by flexipoints (metal tabs). Use a screwdriver to lift or bend each flexipoint upward, then lift out the backing board. Place your artwork (and mount if used) in the frame, replace the backing, and bend the flexipoints back down to secure it.

We want you to be happy with your order. If something is faulty or not as described, please contact us as soon as possible and we will help with a replacement or refund. Custom-made frames and mounts are made to your specifications, so we cannot accept returns unless they are faulty. See our terms or contact us for details.